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ASC to Promote VoIP Recording and Quality Management Solutions at Gitex Technology Week
 
 
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EVOip and INSPIRATIONpro will be Demonstrated at Germany’s National Booth at Key Middle East Conference

Hoesbach/Germany, August 30th, 2011 – ASC (www.asctelecom.com), a leading global provider of innovative solutions to record, analyze and evaluate communications, today announced it will be demonstrating its VoIP recording solution, EVOip, and quality management system, INSPIRATIONpro, at Gitex Technology Week, Dubai International Convention and Exhibition Center, Dubai, United Arab Emirates, on October 9-13, 2011, at Germany’s national booth.

Gitex connects 3,500 international ICT (information and communications technology) vendors with 136,000 industry professionals, helping visitors to identify new products, innovative solutions and consumer trends; find ways to give their business an edge within the market; and discover new contacts and sales channels. ASC’s solutions, EVOip for VoIP recording, and INSPIRATIONpro for quality management, provide powerful features for businesses with multiple locations and complex infrastructures.

Patrick Salg, Director Sales International of ASC, said, “We never miss Gitex Technology Week because it provides unparalleled opportunities for networking with some of the most brilliant minds in our field. Our office in Dubai also keeps us in touch with evolving regional needs.”

INSPIRATIONpro, ASC’s quality management system, helps call center managers learn about their agents’ service level through analysis and evaluation of recorded call data and screen activities. The latest version facilitates agent evaluations through the recording of coaching sessions and allows complex searches of audio analytics.

EVOip is a software-only solution designed to capture, store, search, play back and archive telephone calls from VoIP networks. The latest version handles encrypted conversations and meets the payment card industry’s strict PCI DSS security standards.

Posted on: Aug 30 2011

Sectors: Telecom

Formula One™ Abu Dhabi Grand Prix chooses ASC for communications recording

CategoryDescription
Telecommunications
 
http://www.asctelecom.com
Country: Germany

ASC is a leading global provider of innovative solutions to record, analyze and evaluate multimedia-based communications. ASC’s solutions reveal information, enabling companies and organizations to considerably improve their value creation: contact centers enhance customer service, efficiently deploy staff and increase productivity. Financial institutions fulfill documentation requirements, achieve a higher level of legal security and reduce costs. First responders and public safety organizations enhance reactivity in emergency situations.

ASC subsidiaries and sales offices in France, Germany, Japan, Singapore, Switzerland, UA Emirates, UK and USA as well as certified, powerful distribution partners realize ambitious customer projects all over the world. An export quota of more than 50 percent, together with its worldwide service network, makes ASC a powerful global player.

International:
ASC telecom AG
Seibelstraße 2 - 4
63768 Hoesbach
Germany
Phone +49 6021 5001-0
Fax: +49 6021 5001-310
E-mail: hq@asctelecom.com

For more information, contact:
ASC telecom AG • Seibelstrasse 2 - 4 • 63768 Hoesbach • Germany
Contact: Katrin Henkel, PR & Communications
Phone: +49 6021 5001-264
Fax: +49 6021 5001-310
E-mail: k.henkel@asc.de
Internet: www.asctelecom.com





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