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HP private cloud solution to boost customer satisfaction for VIVA
 
 
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HP announced that VIVA, Kuwait's advanced mobile telecoms provider, will transform its customers' communication, information and entertainment experiences with a private cloud solution from HP.

HP CloudSystem Matrix will make VIVA's IT services, applications, servers, storage, and networks flexible, dynamic, and available on-demand.

VIVA offers an innovative range of mobile telecommunications products, services and content propositions and world-class service to its subscribers. VIVA delivers superior coverage, performance and reliability, with internet speeds up to 21.6Mbps.

"In today's successful businesses, everything is mobile, connected, interactive, immediate and fluid," says Mr. Salman Bin Abdul Aziz Al Badran, Chief Executive Officer, VIVA. "The private cloud solution from HP will drive business growth for VIVA by enabling us to deploy new services in minutes rather than days. With a single-platform HP CloudSystem Matrix, VIVA will be able to cut complexity, grow revenue and reduce IT costs. It will enable us to progressively transform our IT into a hybrid service delivery organisation that provides the right outcomes in the right timeframe, at the right price."

In the initial phase of the implementation, HP CloudSystem Matrix will enable infrastructure as a service (IaaS) by consolidating and virtualising VIVA's Windows servers, and unifying services management. Users will be able to select and subscribe to cloud services from a self-service catalogue. HP CloudSystem Matrix offers multi-hypervisor support to ensure that VIVA's VMware ESX environment runs at maximum efficiency. Data center monitoring will allow the IT team to manage resources and optimise usage. Intelligent HP Cloud Service Automation software will automate VIVA's application orchestration to simplify service consumption, management and billing and relieve the IT team of time-consuming manual tasks.

HP Technology Services will provide implementation and integration services, and the reliability and availability of VIVA's HP cloud solution is underpinned by 24x7 support for the next three years.

"VIVA has been quick to recognise the cloud's advantages in speeding innovation, accelerating business processes and reducing time to revenue," says Santiago Cortes, Vice President and Managing Director, HP, Middle East, Mediterranean and Africa. "Cloud computing is the best way to boost efficiency, improve service delivery and cut costs. The HP CloudSystem Matrix platform will allow VIVA to evolve to a hybrid service delivery model that unifies the control and delivery of cloud assets, whether their provenance is VIVA's own data center, an HP-hosted cloud or an external source."

HP's premier client event, HP Discover, takes place June 4 - 7 in Las Vegas.

Posted on: Apr 22 2012


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CategoryDescription
PC, Hardware, Device Manufacturing
 
http://www.hp.com
Country: USA

HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The worlds largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems.

Additional information is available at www.hp.com/go/printerclaims
Majority of colour laser printers less than €200 including VAT, July 2010. Details at www.hp.com/officejetpro

For more information, please contact:
Ali Sharif, Promax PR
+ 971 43262556
Ali.Sharif@promaxpr.com

David Hallisey, HP
+41 79 438 4727
david.hallisey@hp.com

Beth Moore
Edelman for HP
+44 203 047 2068
beth.moore@edelman.com

Hewlett-Packard GmbH
Boeblingen
Postfach 1430
71034 Boeblingen
Germany
www.hp.com

Lana El Husseini
HP Middle East
+ 971 4 391 6000
lana.el-husseini@hp.com







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